The brief
What is this course, and who is it for?
This is a showcase course by Apollo Accreditation, the UK and EU course development and accreditation consultancy, built for volunteers and new staff, including people with no training background. It shows how we design for NGOs and charities, and every activity below works in your browser.
The problem it solves
Volunteers give a few hours a week. A long course doesn't fit around that, and a boring one is forgotten by the day it matters.
Practice for the moment most volunteers dread: someone telling them something worrying. Reviewed by the charity's designated safeguarding lead and in line with its own policy.
What learners can do afterwards
- Recognise signs that someone may be at risk
- Respond to a disclosure calmly, without promising to keep it secret
- Write down what was said, in the person's own words
- Report to the designated safeguarding lead the same day
The learners
Who takes it, and why do they finish?
- Who takes it
- Volunteers and new staff, including people with no training background
- Who usually buys it
- Designated safeguarding lead, volunteer manager or chief executive
- Where they take it
- On a phone or home laptop, before the first session with young people or adults at risk
- Why they finish it
- It takes about thirty minutes, uses plain words and ends with a live Q&A with the safeguarding lead.
Try it
What does the engagement look like?
These are working copies of activities from the course. Nothing you enter leaves your browser.
Inside the course
What do learners see on screen?
Each activity part way through, as a learner sees it after the first choice.
Course map
How is the course structured?
Module by module, with the type of engagement in each and the time it takes.
| Module | What learners do | Engagement | Minutes |
|---|---|---|---|
| Why safeguarding matters here | Who the charity works with, and what can go wrong | Short video, Level 1 | 8 |
| Can I tell you something? | Practise responding to a disclosure | Branching scenario, Level 3 | 12 |
| Record and report | How to write it down and who to tell | Flip cards and reflection, Level 2 | 10 |
About 30 minutes in total. Levels 1 to 4 are our four eLearning interaction levels. To see which level fits your own module, use the eLearning level finder.
Specification
What is in the specification?
| Who takes it | Volunteers and new staff, including people with no training background |
|---|---|
| Who usually buys it | Designated safeguarding lead, volunteer manager or chief executive |
| Format | Self-paced on a phone, plus a 30-minute live Q&A |
| Length | 3 modules, about 30 minutes |
| Interaction level | Level 3, Scenario |
| Engagement | Branching scenario, Flip cards, Reflection |
| Assessment | Scenario score and reflection, with sign-off by the safeguarding lead |
| Certificate | Branded completion certificate when the course runs on our platform, or your platform's own |
| Tracking | SCORM or xAPI package, with completion and scores in your learning platform |
| Accessibility | Captions, keyboard navigation and screen reader support built in |
| Languages | English in this showcase. Other languages translated and checked by a native speaker |
| Updates | Every year, and when your safeguarding policy changes |
How we would build it
How would you get a course like this?
The same five steps for every course, with one named person running your project.
- Free course diagnosticSend us the material you have. After a short call we send a written note on what it needs, within a few working days.
- Scope and scriptWe pair our learning designers with someone who has worked in your sector. You review and approve the script before anything is built.
- BuildBuilt in our own authoring tool, with captions and keyboard navigation included. As a guide, four to six weeks per interactive module.
- Test and changeWe test the package on your platform before you sign off. Two rounds of changes are included.
- Launch and trackCompletion and scores in your platform, or ours. Want CPD Certification later? It is already built to that standard.
Evidence
What can you track?
- Which volunteers have completed, and when it's due again
- Scenario choices, so the safeguarding lead can see common worries
- Reflections, shared only if the charity chooses
- Completion records for funders and regulators
Your version
Can you build this with our content?
- Your branding, your policies and examples from your own workplace
- SCORM or xAPI for your learning platform, or hosted on ours
- Captions, keyboard navigation and screen reader support as standard
- Translated versions for staff or students who work in other languages
- Built to CPD standard, so it can go forward for CPD Certification when you're ready
Adapt it
Where else does this course work?
The same design, rewritten for the people and risks of another setting:
- Sports clubs
- Faith and community groups
- Youth and holiday schemes
- Befriending and helpline services
Questions
Common questions about this course
Who checks the content?
Your designated safeguarding lead reviews the script before we build. The course follows your own policy and reporting process, not a generic template.
How long would it take to build a course like this?
As a guide, an interactive module takes four to six weeks from when we receive your material, and a straight conversion two to three. This course has 3 modules, so we plan it in stages, and you review each script before we build it.
Will it work on our learning platform?
Yes, in most cases. We hand courses over as SCORM or xAPI packages, which nearly every learning platform accepts, and we test the finished package on your platform before you sign off. If you don't have a platform, it can run on ours.
Portfolio
More showcase courses
Looking after yourself at work
A short course on managing pressure at work.
Personal data in public services
Data protection for local authority staff who deal with residents at reception, on the phone and by email.
Hand hygiene and infection prevention
Hand hygiene for care workers and healthcare assistants, built around a short ward clip that stops at each moment for hand hygiene and asks what happens next.
FreeCourse diagnostic
Send us one course. We'll tell you what it needs, free.
Share one course or programme you already run, or the slides and notes behind it. After a short first call, we review it at no charge and send you a written note on what it needs and which package fits, within a few working days.
- One course or programme, reviewed by a named person
- A written note on what it needs
- The package that fits, so you know where to start
- No charge and no obligation
Get in touch
Tell us what you want to put online.
Send a short note on the course, who it is for and which platform you use. We will come back with the right option and a fixed price.
Prefer to write instead?
Send an enquiry
Takes about a minute. It reaches us directly.
We use what you send here only to answer your enquiry. See the privacy notice.