Book · By Stefan Gauci Scicluna
Key Quality Models
The model was there. Someone skipped it. Almost every quality failure in this book was not a failure of knowing the model, it was a failure of using it. Key Quality Models is a desk reference that gathers fifty essential models and standards of quality assurance, from Deming and Juran to Six Sigma, Lean and the ISO standards, and shows you how to put each one to work.
Written by a training and compliance practitioner who builds and accredits courses for a living.
The model was there. Someone skipped it.
This desk reference takes fifty models and standards of quality assurance and does three things with each one: it explains the model in plain language, shows you when and how to use it, and anchors it to a real, sourced case, a company that either used the model well or paid the price for ignoring it. Every model follows the same eight-part shape, so you can read one in three minutes or study it in twenty.
Inside, you will learn how to apply
- PDCA, Kaizen, Lean and the Toyota Production System.
- Six Sigma, SPC and statistical quality.
- ISO 9001, the process approach and risk-based thinking.
- Ishikawa, 5 Whys, FMEA and root cause analysis.
- EFQM, Baldrige, CMMI and the sector ISO standards.
Each model is anchored to a real, documented case, from Toyota and Motorola to Boeing, Takata and Volkswagen. Every figure is stated as reported and cited in the notes and sources at the end of each chapter. It covers the sector standards for medical devices, laboratories, food, automotive and aerospace.
Inside the book
Fifty models across eight sections. Each model follows the same eight-part shape, so you can read one in three minutes or study it in twenty.
- The foundations of quality
- The ISO 9000 quality management system
- Excellence and maturity models
- Six Sigma and statistical quality
- Lean and operational quality
- Problem-solving and quality tools
- Customer, design and service quality
- Sector and specialist standards
Every figure is stated as reported and cited in the notes and sources at the end of each section.
Who it is for
Written for the people who own quality in the real world, not just the audit.
Quality and operations professionals
You own quality, operations or engineering, and you need the right model fast, with a case that shows it at work.
Managers who own quality without a big team
You carry quality without a large function behind you. This gives you the working models and the judgement to apply them.
Anyone who has to make quality real
If you know the standards and need them to change what happens on the floor, not just pass the audit, this is the desk reference for that.
What you take away
A working library of the models and standards that decide whether quality holds or fails.
- Fifty models and standards of quality assurance, each in plain language.
- An eight-part shape for every model, from the scene to questions for your own organisation.
- A real, sourced case behind each one, from Toyota to Takata.
- ISO 9001 and the sector standards for medical devices, laboratories, food, automotive and aerospace.
- A desk reference you can read cover to cover or reach for at the next hard decision.
Formats and details
Available on Amazon in three formats.
About the author
Stefan Gauci Scicluna is a training and compliance practitioner, a university lecturer and a doctoral researcher, and the founder of a professional training institute. He builds and accredits courses for employers and training providers for a living, and works with these models and cases every day, which is where the book comes from. It brings the same discipline he applies to client work into a reference you can keep on the desk.
Common questions
Straight answers about the book, who it is for and where to get it.
What is Key Quality Models about?
Who wrote it?
Who is the book for?
Does it cover the ISO standards?
Are the cases and figures reliable?
Where can I buy it?
What formats does it come in, and how long is it?
Do I need to read it cover to cover?
When you want it built for you
The book gives you the models. When you would rather have the training designed, built and, if you need it, accredited, that is what Apollo Accreditation does.
Course development
Bespoke eLearning and live courses built for your teams, using our own technology and industry experts, hosted on our platform or yours.
RecogniseAccreditation
When the learning needs formal weight, we prepare and manage the submission through the right UK or Malta route.
SustainQuality assurance
Internal and external quality assurance that keeps the standard, and the recognition, in place review after review.
Get the book
Key Quality Models, on Amazon.
A desk reference you can read cover to cover or keep on the desk for the next hard decision. If you would rather talk about quality or compliance training for your team, book a call and we will map it with you.
Available on Amazon in three formats: Kindle, paperback and hardcover.
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